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Caring Steps Solution

About Us

Caring Steps Solution was conceived with the goal of enhancing the quality of life of our clients – whether veterans, the elderly, people with physical disabilities, mental disabilities or recovering from substance abuse - from the pleasure of their homes. As a Tennessee-based agency, we specialize in companionship that delivers emotional support besides helping out with chores that make everyday living as seamless and comfortable as possible. 

 

The founders of Caring Steps Solution, brings experience spanning nearly two decades in the medical field. Having specialized in private and elderly care and worked in mental health facilities, We understand the positive impact of quality care on clients and their loved ones. Also, we believe in dedication and passion that renders affordable care readily available, complemented by quality, convenient and transparent caregiving, anytime, anywhere.

 

At Caring Steps Solution, we offer a wide variety of home-based assistance, including: 

  • Monitoring client activities and maintaining comfort levels at all times

  • Providing companionship, including conversations and entertainment

  • Personal Hygiene and Self-care

  • Dressing & Grooming

  • Toileting & Incontinence Care

  • Meal Planning & Preparation

  • Light Housekeeping & Home Maintenance

  • Medication Reminders

 

We avoid a one-size-fits-all approach and instead treat each of our clients as unique. We tailor our personalized care to suit the individual needs and preferences of every person we attend to. With the experience and knowledge we have gathered over the years, we have come to appreciate that solutions provided with the right attitude make a positive experience. We strive to be relationship-driven and go beyond the tasks in how we operate.

 

Our approach to providing solutions is what distinguishes us from our peers. For starters, we are an ideal choice because we give our clients total freedom. We understand that letting a stranger into your home may be daunting. As such, we allow our clients to personally select their preferred caregiver among our staff. The client’s relative or close friend may also assist in the selection process. This accords the freedom to make certain choices for the caregiver, such as their gender and age group. Once the selection is complete, we develop the job description that encompasses the duties, responsibilities, and working hours. We are flexible and convenient, ensuring we can offer our services whenever you expect us to. So whether you need our services daily, some days of the week, or month, we are happy to fit in with your schedule.

 

Above all, we believe in offering the sort of service that we would accord ourselves. Here, we remain committed to enabling people to flourish, be happy and enjoy their lives through reliability and efficiency-backed solutions. We unceasingly pursue perfection in our offering and promise that you can bank on our tailored care solutions to meet your needs and exceed your expectations.

 

Mission

To provide quality home-based services through professional and personalized care, companionship, and support that improves the quality of life of our clients.

 

Vision

To be a leading brand name in at-home services, recognized by our customers for our holistic approach, personal touch, and expertise in everything we do. We envision using our skills to add value to our employees, clients, and their families.

 

Values

We are guided by five core values imprinted into our DNA and drive us towards attaining our vision.

  • Accountable - We show commitment and build trust by taking ownership of our services. We endear to be responsible in treating our clients and remain accountable for our actions.

  • Availability – In our effort to make effective personal care accessible, we have expanded our availability to 24/7. Whether on short notice or on workdays, nights, weekends, and public holidays, our lines are always open and our caregivers ready.

  • Professionalism - We respect others as we would like to be respected. We promise to respect your space and boundaries. Discretion is a virtue we take seriously and we are driven to offer solutions that deliver decency and dignity.

  • Nurture - We nurture and develop our staff for continuous growth and upskilling. Caring Steps Solution seeks to cultivate the spirit of diversity and inclusion within our culture while taking pride in being an equal employment opportunity provider for all.

  • Excellence - We work collectively as one team to achieve our common goal. We aim for excellence in everything we do. We love what we do; we hope you will too.

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